Tag: category-/Computers & Electronics/Enterprise Technology

Moveworks raises $75 million to automate tech support

IT issues take time, which costs money. A PagerDuty survey found that 38.4% of organizations that take more than 30 minutes to resolve IT incidents see an impact on consumer-facing digital services. Moreover, nearly one-third of departments regularly affected by technical issues say that an hour of downtime costs them $1 million or more. That’s […]

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Sigma Computing raises $30 million more for cloud data analytics tools

Sigma Computing, a San Francisco-based startup developing a cloud-hosted data analytics platform, today revealed that it’s nabbed $30 million in an extension of its series B round, bringing the total raised so far to around $60 million. Existing investors Altimeter Capital and Sutter Hill Ventures participated in the tranche, which CEO Rob Woollen said will […]

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Nightfall raises $20.3 million for AI that prevents sensitive data leaks

Nightfall (formerly Watchtower AI), a San Francisco-based provider of cloud data loss prevention solutions, today emerged from stealth with $20.3 million in funding led by Bain Capital Ventures and Venrock, with participation from Pear VC and Atlassian CTO Sri Viswanath. CEO Isaac Madan said the proceeds from this latest round will bolster Nightfall’s R&D and […]

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Extend raises $16 million for AI that optimizes extended warranty offers

Extended warranties are big business. How big? A report from Research and Markets estimates the segment will reach a whopping $50.2 billion by 2026. There’s unsurprisingly merchant interest in the opportunity, but most sellers lack the know-how and bandwidth required to pursue it. That’s where Extend comes in. The San Francisco-based company, which offers what […]

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Productiv raises $20 million to track SaaS engagement

Enterprise software-as-a-service (SaaS) adoption has never been higher. Companies use 16 SaaS apps on average, and 73% say nearly all of their apps will be SaaS by 2020, driving the global industry to an estimated $157 billion in the next year. But coinciding with this climb is a decline in app usage transparency. A recent survey of […]

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Intelligent search platform Coveo raises $227 million at a valuation of over $1 billion

Coveo, an enterprise software-as-a-service (SaaS) platform that meshes unified search, analytics, and machine learning to unlock insights contained within big data for businesses, has raised $227 million in a round of funding led by Omers, with participation from Evergreen Coast Capital, FSTQ, IQ, among others. The company didn’t reveal its valuation at this round, but […]

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Customers will be all-in on bots in 2020 and other CX predictions (VB Live)

Presented by Bold360 by LogMeIn It’s time for a look at the biggest challenges and opportunities for customer service now, in 2020 and beyond. Join this VB Live event for a review of the CX landscape, and learn what to brace yourself for in the future, why Gartner is bullish on chatbots, and more. Register […]

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Trello reaches 50 million users, introduces new automation and template features

Atlassian-owned Trello, a Kanban-inspired project management app organized around the idea of boards containing cards with to-do items, today announced that it’s reached a major milestone: 50 million active users. That’s up from just over 35 million users as of March and 25 million in September 2017, when Trello claimed that over 80% of the […]

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Fireflies raises $5 million for its AI assistant for meetings

Fireflies.ai announced the close of a $5 million seed round today to grow its business and continue its effort to create an AI assistant dedicated to surfacing action items and next steps from what people say in meetings. The seed round was led by Canaan Partners along with F7 Ventures and angel investors like Slack […]

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Datameer raises $40 million for data set prep and analysis tools

Datameer, a decade-old San Francisco-based company developing an end-to-end platform for data prep and analytics lifecycle management, today revealed that it’s secured a $40 million funding round led by ST Telemedia (STT). This latest tranche saw contributions from Redpoint Ventures, Kleiner Perkins, Nextworld Capital, Citi Ventures, and Top Tier Capital Partners, and it brings the […]

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IDnow raises $40 million for its AI-driven visual authentication platform

IDnow has raised $40 million in venture capital as the Munich-based company expands its visual verification platform designed to speed online transactions. Founded in 2014, the company makes a cloud-based authentication service that partners can integrate into their own products. Customers can take a selfie using their mobile phones, and the algorithms driving IDnow can […]

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Coda launches new workplace collaboration tools

Workplace collaboration platform Coda opened for business in February after a monthslong beta period, and it recently came to Android after launching first on the web and iOS. Now, after a year in which tens of thousands of users hailing from Square, The New York Times, Figma, and Zapier incorporated its tools into their workflows, the […]

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Salesforce launches new Einstein email capabilities for Marketing Cloud

Reinventing the over $3 billion email marketing segment is a feat that on its face appears impossible, but that’s just what Salesforce claims to have accomplished with its latest raft of Marketing Cloud email enhancements. Among them are copy and messaging insights and interactive tech courtesy of Rebel (which Salesforce acquired earlier this year), along […]

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How to get 70% of your invoices paid within 24 hours (VB Live)

Presented by DocuSign Simply getting paid can be a challenge for small businesses. Learn how digital payment platforms can remove cash flow barriers, get you paid instantly, and improve customer service in this VB Live event. Register here for free. “A lot can happen between contracts or orders and payment,” says Meghan Grady, Business Development, […]

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Slack remodels workplace apps and expands SaaS workflow actions

Slack today introduced a range of upgrades that change how workplace apps function, further stepping away from the traditional bot to offer more advanced workplace apps capable of functioning with buttons and menus, even outside conversations in Slack channels. App home is designed to act as a home page for apps, where updates can be […]

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Modern cloud communications platforms are changing how work gets done

Presented by Dialpad There’s a new workplace reality, and it demands the kind of digital transformation too many businesses are dragging their feet in addressing. Work has become agnostic in device and location, with employees increasingly working remotely or embracing the ability to tap into their files and tasks from anywhere they are in the […]

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Zoom rolls out AI-powered transcripts, note-taking features, and more

Conferencing solution company Zoom announced a slew of new features this week at its Zoomtopia 2019 conference in San Jose, California — 300 in total, to be exact. Among the highlights are AI-powered transcripts and meeting notes in Zoom Meetings, in addition to a Zoom Rooms people counter informed by facial recognition. On the Zoom […]

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CleverTap raises $35 million for AI that tracks and builds customer engagement

Mountain View, California-based CleverTap, which develops cloud-based customer management and engagement tracking tools, today revealed that it recently closed a $35 million series C funding round at a valuation of $385 million — over double its previous valuation of $150 million. Tiger Global Management and Sequoia India co-led the raise, which brings the startup’s total […]

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How the cloud is reshaping end-user computing

Presented by Nutanix In today’s world, many organizations have incorporated public cloud services into their workspace strategy. It is very common to see Salesforce used for CRM, Slack for collaboration, Google Drive for file sharing, and Okta for identity management. Let’s not forget Microsoft Office365 and Google Apps have reinvented the modern workspace. And there […]

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Stop chasing payments and increase your cash flow (VB Live)

Presented by DocuSign Are you having trouble getting paid? Multiple-steps collections processes are error-prone, interrupt cash flow, and impede customer service. Learn how to remove friction in the payment process and spend more time servicing customers when you join this VB Live event. Register here for free. Cash flow is central to the growth and […]

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