Join leaders in Boston on March 27 for an exclusive night of networking, insights, and conversation. Request an invite here. In another move to strengthen its market footprint, Salesforce has announced it is launching the “Pro Suite” of its CRM offering in general availability. Accessible starting today through a single application, the offering builds on […]
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Salesforce aims to blaze new generative AI trail for developers with Einstein 1 Studio
Join leaders in Boston on March 27 for an exclusive night of networking, insights, and conversation. Request an invite here. Salesforce is continuing its generative AI push with the availability today of the company’s Einstein 1 Studio, timed to coincide with the company’s TrailblazerDX developer conference. Einstein 1 Studio provides a set of tools that […]
Read MoreSalesforce Tableau looks beyond business intelligence dashboards with AI-powered Pulse
Business intelligence (BI) has long been heavily reliant on dashboards to help organizations make sense of data, but there’s a lot more meaning and value from data that can be uncovered with the use of artificial intelligence (AI). Today Salesforce announced the general availability of its Tableau Pulse technology, bringing the power of multiple forms […]
Read MoreSalesforce rolls out native generative AI within Slack: Here’s how it works
Continuing its work with AI, Salesforce today announced it is rolling out native generative AI capabilities within Slack — or Slack AI. Generally available starting today, the features empower users with built-in search and summary capabilities that make it easier for them to find the information they need in a matter of seconds. The same […]
Read MoreOpenAI board chairman launches AI agent startup to elevate customer experiences
Bret Taylor, the former co-CEO of Salesforce and the current chairman of OpenAI’s board, just made his play in the rapidly growing conversational AI space with the launch of Sierra, an AI agent startup for businesses. Founded with Google’s former head of VR Clay Bavor, Sierra aims to empower enterprises with their own AI agents. […]
Read MoreMicrosoft’s AI Copilot for Sales and Service now generally available
This week, Microsoft announced the general availability of two new, sector-specific versions of Copilot: Until now, both products had been only offered in preview availability to select Microsoft customers such as Avanade, the business solutions and software provider joint venture formed by Accenture and Microsoft nearly 24 years ago. Already, the preview versions have been […]
Read MoreSalesforce AI CEO Clara Shih says AI is a ‘moving target’ — but her aim is steady
In March 2023, eight months before OpenAI released ChatGPT, Salesforce appointed its first-ever head of AI to lead artificial intelligence efforts across its platforms and tools, including acquisitions like Slack and Tableau. The San Francisco-based cloud computing powerhouse tapped Clara Shih, the company’s Service Cloud business leader, for the role. Shih had previously run her […]
Read MoreExclusive: Slack’s automation builder now connects to Zoom and 64 other apps
Slack’s workflow automation play just got a whole lot stronger. The Salesforce-owned work communication platform today launched a bunch of new third-party connectors for its no-code Workflow Builder. The move gives organizations a total of 65 applications to connect to their workflows when automating repetitive tasks and processes. This includes offerings from popular enterprise tools […]
Read MoreTypeface and Microsoft partner to reimagine marketing workflows with AI
Join leaders in San Francisco on January 10 for an exclusive night of networking, insights, and conversation. Request an invite here. Microsoft wants to make it easier for marketers to build campaigns and it’s integrating with technology from generative AI startup Typeface to get it done. Today Microsoft and Typeface announced an integration that will […]
Read More2023 was a great year for open-source LLMs
Are you ready to bring more awareness to your brand? Consider becoming a sponsor for The AI Impact Tour. Learn more about the opportunities here. The advent of ChatGPT in late 2022 set off a competitive sprint among AI companies and tech giants, each vying to dominate the burgeoning market for large language model (LLM) […]
Read MoreSalesforce strengthens AI play with vector database support, enhanced Einstein Copilot
Are you ready to bring more awareness to your brand? Consider becoming a sponsor for The AI Impact Tour. Learn more about the opportunities here. Salesforce is strengthening its AI offering with new support and functionality. Just ahead of World Tour NYC, the company announced it is adding vector database support and enhancing its Einstein […]
Read MoreContent collaboration is key — so is protecting your enterprise from its threats
Are you ready to bring more awareness to your brand? Consider becoming a sponsor for The AI Impact Tour. Learn more about the opportunities here. Remember the days when workplace collaboration meant everyone was sitting in a conference room handing out printed documents and sharing presentations via a projector? We’ve come a long way since […]
Read MoreGong Forecast gets AI upgrade, improving accuracy 20% over CRM revenue forecasting
VentureBeat presents: AI Unleashed – An exclusive executive event for enterprise data leaders. Hear from top industry leaders on Nov 15. Reserve your free pass Gong, the revenue/sales team software company that recently introduced its own AI-powered audio/video call summarization and insights generator, Call Spotlight, is continuing to bolster its offerings with new AI features. […]
Read MoreHere are the six AI nonprofits Salesforce is backing
Head over to our on-demand library to view sessions from VB Transform 2023. Register Here Salesforce is going all in on AI – not just for its customers but also to solve some of the world’s biggest problems. The Marc Benioff-led CRM major announced that it will invest $2 million across six nonprofits looking to […]
Read MoreSalesforce introduces new AI assistant, Einstein Copilot, for all its CRM apps
Customer relationship management software (CRM) leader Salesforce is announcing a big update today to its artificial intelligence (AI) suite, Einstein, at its annual Dreamforce 2023 conference in San Francisco. Einstein Copilot is a new generative AI conversational assistant that Salesforce is bringing natively into its CRM and all supported apps, allowing it to help with […]
Read MoreSalesforce links with Databricks, Snowflake to build stronger enterprise data foundations
Head over to our on-demand library to view sessions from VB Transform 2023. Register Here Salesforce is kicking off Dreamforce with some major partner announcements. Today, the Marc Benioff-led customer relationship management (CRM) software leader announced that its proprietary Salesforce data Cloud, which brings together data points from different sources to host unified customer profiles […]
Read MoreMcKinsey partners with Salesforce to offer speedy AI adoption plans for enterprises
Global consulting agency McKinsey & Company and enterprise software provider Salesforce are teaming up to help businesses in the sectors of sales, marketing, commerce, and service speed up their adoption of generative AI. The collaboration is designed to merge Salesforce’s popular customer relationship management (CRM) software, including its intelligent Einstein applications and Data Cloud, with […]
Read MoreSalesforce announces Slack AI with unread message summaries and more
Head over to our on-demand library to view sessions from VB Transform 2023. Register Here A month after launching a new experience for Sales reps and a redesign that drew both love and hate from its global user base, the messaging app Slack is moving forward with its mission of making collaborative work easier for […]
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