Tag: Salesforce

Salesforce sharpens its computer vision teeth on shark-scanning AI

White sharks are being spotted off the Pacific coast more than ever before. A 2014 study found that, at minimum, California’s shark population now exceeds 2,000. And the California Department of Fish and Wildlife reports that since 1950, there’s been at least 158 documented cases where a shark approached a person in the water, 44 […]

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Amazon, Microsoft, Salesforce, and others launch initiative to bring multiple voice assistants to devices

Amazon and more than 30 other industry partners hope to give consumers more choice in voice services. To this end, they together announced the Voice Interoperability Initiative this morning, a new program to ensure that voice-enabled products like smart speakers and smart displays provide users with “choice and flexibility” through multiple, interoperable intelligent assistants. The […]

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WordPress.com parent Automattic raises $300 million from Salesforce at a $3 billion valuation

Automattic, the company best known for WordPress.com and its contributions to the open source, non-hosted WordPress alternative, has raised $300 million in a series D round of funding from Salesforce’s venture capital (VC) arm Salesforce Ventures. This is Automattic’s first outside investment since its $160 million series C round back in 2014, which valued the […]

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Salesforce debuts Manufacturing Cloud and Consumer Goods Cloud

Salesforce, the San Francisco software juggernaut that’s made hundreds of billions of dollars developing solutions targeting analytics and customer service, this week revealed that it’s doubling down on two key segments: manufacturing and consumer goods. The company today took the wraps off of Manufacturing Cloud and Consumer Goods Cloud, a pair of new products designed […]

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AI Weekly: Cutting-edge research promises to imbue AI with contextual knowledge

Viewing scenes and making sense of them is something people do effortlessly every day. Whether it’s sussing out objects’ colors or gauging their distances apart, it doesn’t take much conscious effort to recognize items’ attributes and apply knowledge to answer questions about them. That’s patently untrue of most AI systems, which tend to reason rather […]

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Salesforce Essentials gains new social media integrations and phone support

It’s been two years since Salesforce launched Salesforce Essentials, a customer relationship management solution for small- and medium-sized businesses. The San Francisco tech giant says Essentials has precipitated partnerships with companies including Docusign, Dropbox, Hertz, First Republic Bank, FoundersCard, TechStars, Silicon Valley Bank, and Y Combinator, and it claims that thousands of new customers now […]

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How AI companies can avoid ethics washing

One of the essential phrases necessary to understand AI in 2019 has to be “ethics washing.” Put simply, ethics washing — also called “ethics theater” — is the practice of fabricating or exaggerating a company’s interest in equitable AI systems that work for everyone. A textbook example for tech giants is when a company promotes […]

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Salesforce launches Einstein Analytics for Partners

Most businesses — a whopping 92%, by some estimates — make a killing from partner sales, but ultimately fail to empower their channel partners with the same tools and information their internal sales teams receive. To reverse the trend, Salesforce today introduced new features to its Sales Cloud partner relationship management (PRM) product aimed at removing […]

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Salesforce announces a Customer Data Platform to unify all marketing data

Salesforce is building a customer data platform (CDP) in an effort to help brands unify all their marketing data. The company made the announcement today at its Salesforce Connections conference in Chicago. The goal is to create one view of the customer, regardless of whether customers are connecting via web, social, mobile apps, messaging services, […]

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Salesforce launches a trio of AI engagement and asset-tagging tools, debuts Commerce Page Designer

AI in sales segments isn’t a mere novelty — it’s fast becoming the norm. Roughly 87% of enterprise AI adopters say they’re using (or at least contemplating using) AI and machine learning for sales forecasts and to improve their email marketing, and according to real-time data warehouse company MemSQL, 61% of marketers believe that AI […]

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Salesforce to acquire data analytics platform Tableau in $15.7 billion all-stock deal

The data analytics landscape has just taken a very interesting turn, with news that Salesforce is buying Tableau in an all-stock deal worth around $15.7 billion. The deal, which is expected to close by October this year, brings together two giants of the enterprise world: Salesforce, a customer-relationship management (CRM) platform, and Tableau, which helps […]

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Salesforce Blockchain enables code-free blockchain networks, workflows, and apps

San Francisco software giant Saleforce gave blockchain technology a ringing endorsement today at TrailheaDX 19, its fourth annual developer conference. There, it unveiled Salesforce Blockchain, a low-code platform that lets companies create blockchain networks, workflows, and apps which facilitate the sharing of verified, distributed data sets across partner and third-party networks. As Salesforce president and […]

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