Tag: J.D. Power

Mitsubishi Tries Harder in 2021 J.D. Power Study

Mitsubishi Motors’ third-place ranking in the latest J.D. Power Customer Service Index (CSI) indicates the brand is trying harder to improve the experience for service done under warranty and or customer pay. Up one spot from 2020 among non-premium, mass-market nameplates, Mini ranked the highest with a score of 864, Buick ranked second at 859, followed […]

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Satisfaction in a Lincoln or a Mini?

Lincoln and Mini are the top-rated brands in sales experience satisfaction, according to J.D. Power. Lincoln ranked the highest in sales satisfaction among luxury brands, and Mini ranked the highest among what Power calls mass-market brands. In the luxury ranks, Lincoln topped Lexus and Mercedes-Benz by a point, with both tied at 826. Among the […]

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J.D. Power: Totally Changing Society Hasn’t Made People Want Electric Vehicles

<img data-attachment-id="1688330" data-permalink="https://www.thetruthaboutcars.com/2019/09/how-responsible-are-evs-for-maintaining-our-automotive-infrastructure/shutterstock_515877400/" data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400.jpg" data-orig-size="1000,667" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="evs charging electric vehicles" data-image-description=" Scharfsinn/Shutterstock ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-610×407.jpg” class=”aligncenter size-large wp-image-1688330″ src=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-610×407.jpg” alt width=”610″ height=”407″ srcset=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-610×407.jpg 610w, https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-75×50.jpg 75w, https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-450×300.jpg 450w, https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-768×512.jpg 768w, https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400-120×80.jpg 120w, https://www.thetruthaboutcars.com/wp-content/uploads/2019/09/shutterstock_515877400.jpg 1000w” sizes=”(max-width: 610px) 100vw, 610px”> Despite governments the world over practically forcing electric vehicles down our collective throat via stringent emission […]

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J.D. Power Reveals What Owners Find Annoying About Automotive Technology

<img data-attachment-id="1732836" data-permalink="https://www.thetruthaboutcars.com/2020/08/j-d-power-reveals-what-owners-find-annoying-about-automotive-technology/shutterstock_358275554/" data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554.jpg" data-orig-size="1000,667" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="lane keeping cruise control" data-image-description=" otomobil/shutterstock ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-610×407.jpg” class=”aligncenter size-large wp-image-1732836″ src=”https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-610×407.jpg” alt width=”610″ height=”407″ srcset=”https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-610×407.jpg 610w, https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-75×50.jpg 75w, https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-450×300.jpg 450w, https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-768×512.jpg 768w, https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554-120×80.jpg 120w, https://www.thetruthaboutcars.com/wp-content/uploads/2020/08/shutterstock_358275554.jpg 1000w” sizes=”(max-width: 610px) 100vw, 610px”> Today’s automobiles are loaded with the kind of technology our grandparents could only dream about. Unfortunately, […]

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Dodge Dubbed Most Appealing Mainstream Brand by J.D. Power

<img data-attachment-id="1726632" data-permalink="https://www.thetruthaboutcars.com/2020/07/supersonic-sedan-dodge-charger-srt-hellcat-redeye/2021-dodge-charger-srt-hellcat-redeye-with-797-horsepower-the-c/" data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2020/07/DG021_002CHshl0vj4sofat3v7a9c3kupuqc9-e1593713924518.jpg" data-orig-size="2865,1935" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"2021 Dodge Charger SRT Hellcat Redeye: With 797 horsepower the Charger SRT Hellcat Redeye is the most powerful and fastest mass-produced sedan in the world and features a newly designed, functional performance hood.","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"2021 Dodge Charger SRT Hellcat Redeye: With 797 horsepower the C","orientation":"0"}" data-image-title="2021 Dodge Charger SRT Hellcat Redeye: […]

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J.D. Power Says Drivers Still Loyal to Subaru, Lexus

<img data-attachment-id="1558225" data-permalink="https://www.thetruthaboutcars.com/2017/04/kelley-blue-book-releases-the-winners-of-its-2017-image-awards/my18_legacy-exterior3-2/" data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2017/04/MY18_Legacy-exterior3-e1493220521816.jpg" data-orig-size="3000,2002" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Subaru Legacy 2018 Logo Emblem Grille" data-image-description=" Image: Subaru ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/04/MY18_Legacy-exterior3-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/04/MY18_Legacy-exterior3-610×407.jpg” class=”aligncenter size-large wp-image-1558225″ src=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/04/MY18_Legacy-exterior3-610×407.jpg” alt=”Subaru Legacy 2018 Logo Emblem Grille” width=”610″ height=”407″> J.D. Power’s Automotive Brand Loyalty Study dropped this week, with Subaru and Lexus predictably topping the charts. Subaru actually edged out Toyota by a […]

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