Sony recently released a firmware update for the PS4 today that bumps it up to version 8.0. Users who updated their console were suddenly notified that voice chats may be recorded for moderation. Naturally the idea of your voice chats being recorded did not sit well with many who felt that this was a little invasive.
Sony has since updated its blog to clarify what the feature actually does, and it seems to be more about moderation and dealing with harassers and toxic gamers rather than spying on users.
According to Sony, “Voice chat recording for moderation is a feature that will be available on PS5 when it launches, and will enable users to record their voice chats on PS5 and submit them for moderation review. The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE.”
While we have seen various developers allow gamers to report other players for toxic behavior, this has to be the first time we’re seeing a company allow users to record voice chats and send it over for moderation natively. We’re not sure if this will encourage gamers to behave, or if it could actually result in less players using the voice chat feature.