Tropical Storm Sally: United, Delta, American, Southwest issue flight waivers amid threat of hurricane

Airlines including United, Delta and Southwest have posted flight waivers for travelers concerned about flying amid the threat of approaching Tropical Storm Sally.

Tropical Storm Sally triggered evacuations in Louisiana on Sunday as the northern Gulf Coast prepared for it to make landfall late Monday as a hurricane with 90 mph sustained winds.

Hurricane and tropical storm warnings were in effect for a swath of the northern Gulf Coast from the Florida Panhandle to Morgan City, Louisiana, as Sally gathered strength. The storm appears likely to make landfall somewhere near the Louisiana-Mississippi border, potentially in New Orleans, according to forecast models.

Visit each airline’s website for the latest updates on your flights and change fee procedures, as it’s typical for plans to change given the changing nature of storms.

Tropical Storm Sally moves west-northwestward through the Gulf of Mexico in this NOAA NESDIS STAR GOES East satellite photo taken Sunday afternoon. The storm is expected to strengthen to a hurricane on Monday, and make landfall along the northern Gulf Coast overnight Monday. Credit: NOAA


United is waiving change fees and fare differences for United flights leaving on or before Sept. 20 across airports in Louisiana, Mississippi, Alabama and Florida (a full list is available on the airline’s website under Tropical Storm Sally). Travelers must have already purchased tickets by Sept. 12, with flight dates between Sept. 14 and Sept. 16. In order to receive the waiver, they must also reschedule in the same cabin and between the same cities.


Delta is also waiving change fees for customers with flights scheduled Sept. 14 to 16 across a swath of airports in the Gulf region.

“Delta’s meteorologists are closely monitoring Tropical Storm Sally that could impact travel through six Gulf Coast stations,” according to a notice on Delta’s website. “The airline has issued a travel waiver that allows customers with flexibility in their travel plans to make a one-time change to their itinerary without incurring a change fee.”


Customers flying Sept. 14 to 16 to certain Southeast airports won’t face additional charges if they update their travel plans within two weeks of their original travel date and stick to the same origin and destination cities.


American Airlines passengers traveling to, through or from airports in the Southeast U.S. may have their change fees waived if they meet certain conditions. They must have purchased tickets by Sept. 13; be scheduled to travel Sept. 15 to 16; and can travel between Sept. 13 to 21, among other conditions.

Contributing: John Bacon, Dinah Voyles Pulver, USA TODAY

Speaking of change fees:The beginning of the end of airline change fees? United is ditching them for good – with a major catch

And here, too:What can you do about onerous travel fees? ‘Consumers are at a disadvantage’

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