Tag: Quality

Potentially Loose Loads Spark Ford Super Duty Recall

<img data-attachment-id="1538697" data-permalink="https://www.thetruthaboutcars.com/2019/12/potentially-loose-loads-spark-ford-super-duty-recall/2017-ford-f250-super-duty-4×4-4-of-11/" data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2017/03/2017-Ford-F250-Super-Duty-4×4-4-of-11-e1575660891681.jpg" data-orig-size="2431,1621" data-comments-opened="1" data-image-meta="{"aperture":"5.6","credit":"Chris Tonn","camera":"NIKON D7100","caption":"","created_timestamp":"1490419960","copyright":"","focal_length":"34","iso":"640","shutter_speed":"0.02","title":"","orientation":"0"}" data-image-title="2017 Ford F250 Lariat Crew Cab 4×4 rear quarter" data-image-description=" Image: © 2017 Chris Tonn ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/03/2017-Ford-F250-Super-Duty-4×4-4-of-11-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/03/2017-Ford-F250-Super-Duty-4×4-4-of-11-610×407.jpg” class=”aligncenter wp-image-1538697 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/03/2017-Ford-F250-Super-Duty-4×4-4-of-11-610×407.jpg” alt=”2017 Ford F250 Lariat Crew Cab 4×4 rear quarter” width=”610″ height=”407″> There’s a new Super Duty line coming to the Ford stable for 2020, […]

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Ford Takes a Third-quarter Hit, Top Brass Talk Botched Explorer Launch

<img data-attachment-id="1656280" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2019/01/3-Explorer-Hybrid-1-e1558115233319.jpg" data-orig-size="3480,2661" data-comments-opened="1" data-image-meta="{"aperture":"9","credit":"","camera":"Canon EOS 5D Mark IV","caption":"","created_timestamp":"1545929307","copyright":"","focal_length":"27","iso":"100","shutter_speed":"0.005","title":"","orientation":"1"}" data-image-title="Ford-Explorer-Hybrid" data-image-description=" ford ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/01/3-Explorer-Hybrid-1-450×344.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/01/3-Explorer-Hybrid-1-610×466.jpg” class=”aligncenter wp-image-1656280 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/01/3-Explorer-Hybrid-1-610×466.jpg” alt width=”610″ height=”466″> Analysts predicted a less-than-stellar quarter for Ford Motor Company, so it was not a shock to see turbulence in the company’s third-quarter financials. The company’s net income dropped 57 percent in […]

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Ford’s 2020 Explorer Hasn’t Left the Woods Just Yet, Report Claims

Plagued by reports of manufacturing defects and post-production emergency surgery at Flat Rock Assembly, Ford’s Chicago-built 2020 Explorer and Lincoln Aviator platform mate are a weight placed on the shoulders (and career) of CEO Jim Hackett. It’s also weighing down the company’s stock, analysts claim. While the automaker said earlier this month that Explorer supply […]

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Traversing Familiar Ground: After 50 Dealer Trips, One Chevy Owner Wishes for a Final Fix

<img data-attachment-id="1589246" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy.jpeg" data-orig-size="1280,853" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="2018 Chevrolet Traverse" data-image-description=" Image: GM ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-450×300.jpeg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-610×407.jpeg” class=”aligncenter wp-image-1589246 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-610×407.jpeg” alt=”2018 Chevrolet Traverse – Image: GM” width=”610″ height=”407″ srcset=”https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-610×407.jpeg 610w, https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-75×50.jpeg 75w, https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-450×300.jpeg 450w, https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-768×512.jpeg 768w, https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy-120×80.jpeg 120w, https://www.thetruthaboutcars.com/wp-content/uploads/2017/09/cq5dam.web_.1280.1280-copy.jpeg 1280w” sizes=”(max-width: 610px) 100vw, 610px”> The Chevrolet Traverse represents the pinnacle of the brand’s crossover range, […]

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As Consumer Complaints Mount, Lincoln’s Aviator Appears Not Fully Baked

Ford Motor Company may have sidelined thousands of 2020 Ford Explorers and Lincoln Aviators due to hazy manufacturing issues, but it seems many vehicles slipped through the quality dragnet and into the hands of consumers. You saw a eyebrow-raising walkaround of a dealer-fresh Aviator here the other week. Owners, however, get to slip behind the […]

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As Ford Grapples With 2020 Explorer and Lincoln Aviator Issues, One Reader Doesn’t Like What He Discovered

You read all about Ford’s midsize crossover issues last week, perhaps with great dismay. According to an extensive report, serious and sometimes hazy quality defects have kept thousands of 2020 Ford Explorers and Lincoln Aviators away from dealer lots. It seems the automaker is hauling vehicles directly from Chicago Assembly to a hastily-arranged fix-it space […]

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Jeep Gladiator Sales on Hold Pending Driveshaft Fix

It’s Fix-it Friday, apparently, and the ailing vehicle news hasn’t stopped rolling just yet. You’ll see. Over at Fiat Chrysler, it seems the only thing capable of stopping the mighty Jeep Gladiator is its manufacturer, which just issued a stop-sale order to prevent new pickups from leaving the lot and potentially dropping their driveshafts. According […]

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Report: Widespread 2020 Ford Explorer and Lincoln Aviator Quality Issues Has Automaker Scrambling

There’s no doubt the next-generation Ford Explorer and reborn Lincoln Aviator are very important vehicles for Ford Motor Company. Advanced, stylish, and packing lofty MSRPs and projected volume that’s sure to make the Blue Oval tons of cash, the worst thing that could occur to these vehicles is a botched rollout served with a side […]

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Thousands of Mercedes-Benz GLEs Mysteriously Chilling on North German Runway

Daimler has been forced to store thousands of vehicles at a former military airport in northern Germany, the result of supplier issues that are stalling deliveries of the updated GLE-Class. While keeping cars on ice until they can be shipped is totally normal, it’s odd to see them lined up on a runway. It makes […]

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New Vehicle Quality Improvements Stall, Koreans Still on Top With J.D. Power

<img data-attachment-id="1678516" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2019/06/1621-GenesisMotorAmericaCOOErwinRaphaelaccepts1OverallBrandandG70PremiumCompactCarsegmentwinnerawardsfromJ.D.PowerAssociatesVicePresidentSalesintheGlobalAutomotiveDivisionMichaelBattaglia.-e1561054176829.jpg" data-orig-size="4221,2965" data-comments-opened="1" data-image-meta="{"aperture":"5","credit":"Jay K. McNally\rMcNally Multi Med","camera":"Canon EOS 5D Mark IV","caption":"","created_timestamp":"1560862069","copyright":"(c)2018\rAll Rights Reserved\/Jay McNally\/McNally Multi Media","focal_length":"38","iso":"400","shutter_speed":"0.005","title":"","orientation":"0"}" data-image-title="1621-GenesisMotorAmericaCOOErwinRaphaelaccepts1OverallBrandandG70PremiumCompactCarsegmentwinnerawardsfromJ.D.PowerAssociatesVicePresidentSalesintheGlobalAutomotiveDivisionMichaelBattaglia." data-image-description=" genesis motors ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/06/1621-GenesisMotorAmericaCOOErwinRaphaelaccepts1OverallBrandandG70PremiumCompactCarsegmentwinnerawardsfromJ.D.PowerAssociatesVicePresidentSalesintheGlobalAutomotiveDivisionMichaelBattaglia.-e1561054136860-450×316.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/06/1621-GenesisMotorAmericaCOOErwinRaphaelaccepts1OverallBrandandG70PremiumCompactCarsegmentwinnerawardsfromJ.D.PowerAssociatesVicePresidentSalesintheGlobalAutomotiveDivisionMichaelBattaglia.-e1561054136860-610×429.jpg” class=”aligncenter size-large wp-image-1678516″ src=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/06/1621-GenesisMotorAmericaCOOErwinRaphaelaccepts1OverallBrandandG70PremiumCompactCarsegmentwinnerawardsfromJ.D.PowerAssociatesVicePresidentSalesintheGlobalAutomotiveDivisionMichaelBattaglia.-e1561054136860-610×429.jpg” alt width=”610″ height=”429″> J.D. Power’s 2019 Initial Quality Study (IQS) shows industry-wide problems per 100 vehicles (PP100) failing to improve for the first time since […]

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Rear Suspension Failures Continue to Plague Ford, Prompting a Dual Recall

<img data-attachment-id="1215065" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer.jpg" data-orig-size="1280,853" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="2016 Ford Explorer" data-image-description=" 2016 Ford Explorer ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-610×407.jpg” class=”aligncenter wp-image-1215065 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-610×407.jpg” alt=”2016 Ford Explorer” width=”610″ height=”407″ srcset=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-610×407.jpg 610w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-75×50.jpg 75w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-450×300.jpg 450w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer-120×80.jpg 120w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Ford-Explorer.jpg 1280w” sizes=”(max-width: 610px) 100vw, 610px”> This isn’t the first recall for Ford vehicles with rear ends that may step out […]

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Audi’s First Electric Vehicle Recalled Over Fire Risk

<img data-attachment-id="1673034" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2019/05/A192888_medium-e1557172107219.jpg" data-orig-size="3264,2173" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"Stefan Warter","camera":"","caption":"Audi Brussels, assembly: The Audi e-tron at the finish line (checkpoint 8)","created_timestamp":"0","copyright":"AUDI AG","focal_length":"0","iso":"0","shutter_speed":"0","title":"Audi e-tron Production at the CO2-neutral plant of Audi Brussels","orientation":"1"}" data-image-title="Audi e-tron Production at the CO2-neutral plant of Audi Brussels" data-image-description=" Audi ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/05/A192888_medium-e1557172107219-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/05/A192888_medium-e1557172107219-610×406.jpg” class=”aligncenter wp-image-1673034 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/05/A192888_medium-e1557172107219-610×406.jpg” alt width=”610″ height=”406″ srcset=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/05/A192888_medium-e1557172107219-610×406.jpg 610w, https://www.thetruthaboutcars.com/wp-content/uploads/2019/05/A192888_medium-e1557172107219-75×50.jpg 75w, […]

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Ram 1500 Airbag/Seat Belt Glitch Comes Hot on the Heels of the Old Ram’s Driveshaft Drop Recall

<img data-attachment-id="1663682" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2019/02/2019-RAM-1500-front-quarter-e1551720068987.jpg" data-orig-size="3000,2000" data-comments-opened="1" data-image-meta="{"aperture":"7.1","credit":"Chris Tonn","camera":"NIKON D7100","caption":"","created_timestamp":"1549707087","copyright":"\u00a9 Chris Tonn christonn.com","focal_length":"70","iso":"100","shutter_speed":"0.00625","title":"","orientation":"0"}" data-image-title="2019 RAM 1500 front quarter" data-image-description=" Image: © 2019 Chris Tonn ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/02/2019-RAM-1500-front-quarter-450×300.jpg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/02/2019-RAM-1500-front-quarter-610×407.jpg” class=”aligncenter wp-image-1663682 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2019/02/2019-RAM-1500-front-quarter-610×407.jpg” alt=”2019 RAM 1500 front quarter” width=”610″ height=”407″> It’s a bad week for owners of current- and older-gen Ram pickups, assuming they’re safety conscious and have […]

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Did GM’s Seat Belt Recall Fix the Problem? Feds Intend to Find Out

<img data-attachment-id="1218241" data-permalink data-orig-file="https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse.jpeg" data-orig-size="1280,853" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="2016 Chevrolet Traverse" data-image-description=" Image: GM ” data-medium-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-450×300.jpeg” data-large-file=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-610×407.jpeg” class=”aligncenter wp-image-1218241 size-large” src=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-610×407.jpeg” alt=”2016 Chevrolet Traverse” width=”610″ height=”407″ srcset=”https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-610×407.jpeg 610w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-75×50.jpeg 75w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-450×300.jpeg 450w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse-120×80.jpeg 120w, https://www.thetruthaboutcars.com/wp-content/uploads/2015/11/2016-Chevrolet-Traverse.jpeg 1280w” sizes=”(max-width: 610px) 100vw, 610px”> A half-decade after General Motors recalled 1,339,355 full-size crossovers due to a risk of seat belt […]

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Recall Redux: Fiat Chrysler Calls Back 600,000 Vehicles for Problems You’ve Already Heard About

Sudden stalls. Tailgates that open on their own. These issues formed the basis of two Fiat Chrysler recalls in 2018, and, one year later, history is repeating itself. On Friday, the automaker called back roughly 600,000 Chrysler Pacifica minivans and Ram pickups for the same ghost-in-the-machine phenomena that led to the earlier recalls. Included in […]

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