Tag: Einstein

Salesforce launches Cloud Voice, Einstein Voice Assistant, and Voice Skills

Salesforce’s annual Dreamforce conference in San Francisco is in full swing, as evidenced by the steady clip of product- and service-related announcements. The tech giant this morning debuted Service Cloud Voice, a product it’s pitching as a “modernization” of the contact center that embeds telephony inside Service Cloud. Additionally, alongside a voice app development toolkit […]

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Salesforce launches new Einstein email capabilities for Marketing Cloud

Reinventing the over $3 billion email marketing segment is a feat that on its face appears impossible, but that’s just what Salesforce claims to have accomplished with its latest raft of Marketing Cloud email enhancements. Among them are copy and messaging insights and interactive tech courtesy of Rebel (which Salesforce acquired earlier this year), along […]

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The Universe Is Made of Tiny Bubbles Containing Mini-Universes, Scientists Say

A persistent cosmological puzzle has been troubling physicists since 1917: what is the universe made of? Complicating this already-mind-boggling question is the fact that our best theories conflict with our observations of the universe. Albert Einstein, according to scientific folklore, felt a unique responsibility for introducing this entire problem, reportedly referring to it as his […]

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Salesforce debuts Manufacturing Cloud and Consumer Goods Cloud

Salesforce, the San Francisco software juggernaut that’s made hundreds of billions of dollars developing solutions targeting analytics and customer service, this week revealed that it’s doubling down on two key segments: manufacturing and consumer goods. The company today took the wraps off of Manufacturing Cloud and Consumer Goods Cloud, a pair of new products designed […]

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Salesforce launches a trio of AI engagement and asset-tagging tools, debuts Commerce Page Designer

AI in sales segments isn’t a mere novelty — it’s fast becoming the norm. Roughly 87% of enterprise AI adopters say they’re using (or at least contemplating using) AI and machine learning for sales forecasts and to improve their email marketing, and according to real-time data warehouse company MemSQL, 61% of marketers believe that AI […]

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