Tag: Customer support

Ask-AI gets $11M to advance customer support and more with ‘ASK’ Chrome extension

Join leaders in San Francisco on January 10 for an exclusive night of networking, insights, and conversation. Request an invite here. Customer support is one of the more obvious areas for enterprises to deploy AI solutions — but done incorrectly, it can backfire in a big way, as we learned from the various Chevrolet car […]

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Pathlight CEO explains how its AI agents will perform customer research 24/7

VentureBeat presents: AI Unleashed – An exclusive executive event for enterprise data leaders. Network and learn with industry peers. Learn More Customer insights platform Pathlight plans to rely on AI agents to extract strategic insights from large amounts of customer conversations in a way no human could manage alone, it announced this week. However, bringing […]

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UnitQ’s new AI assistant surfaces customer insights from across channels

Head over to our on-demand library to view sessions from VB Transform 2023. Register Here As customer expectations continue to rise, enterprises are under increasing pressure to provide seamless support experiences. However, keeping up with growing demand can strain even the largest support organizations.  This week, the five-year-old startup UnitQ announced a new chatbot, UnitQ […]

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