Tag: customer feedback

UnitQ’s new AI assistant surfaces customer insights from across channels

Head over to our on-demand library to view sessions from VB Transform 2023. Register Here As customer expectations continue to rise, enterprises are under increasing pressure to provide seamless support experiences. However, keeping up with growing demand can strain even the largest support organizations.  This week, the five-year-old startup UnitQ announced a new chatbot, UnitQ […]

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Wyoming startup UserEvidence raises $9M to automate customer success stories

Head over to our on-demand library to view sessions from VB Transform 2023. Register Here As business-to-business (B2B) companies and software vendors know, creating and sharing customer testimonials and success stories is often key to convincing new customers to sign on. It’s natural: people want to hear about others like them who have benefitted from […]

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