Tag: cmonetwork

The 3 Tech Skills C-Level Marketers Need

Getty getty All marketers need to become technologists, suggests Skillsoft Chief Marketing and Sustainability Officer Michelle Boockoff-Bajdek, who identifies three skills required across C-level marketing positions. Boockoff-Bajdek suggests that “the most effective CMOs have skills that seem contradictory at first. They must be both analytical and creative. They must be both strategic and tactical. Most […]

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Can AI Tear Down Healthcare’s Data Silos?

In healthcare, communication and coordination are often weak. This is a problem that’s bedeviled patient care teams, the health insurance / healthcare provider relationship, and many other corners of this complex, multi-stakeholder industry. Even if data is theoretically compatible between systems, siloed organizations aren’t accustomed to seeing and assessing information from beyond their domains. The […]

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10 CEOs Customer Experience Leaders Who Work On The Front Lines

Customer-focused leaders set the tone for their company’s customer experience efforts. That requires … [+] them to be on the ground, listening to customers and experiencing things from their perspective. These 10 CX hero CEOs take it above and beyond by working on the front lines. getty Great customer experiences don’t happen behind a desk […]

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