Three down updates — Hundreds of users have no service and internet as mobile network suffers outage

Three shares statement amid outage

A Three spokesperson said: “A small number of customers may be experiencing issues with our network this morning.

“Our engineers are working on the issue now to fix it as soon as possible.

“We apologise for any inconvenience caused.”

Users fume amid outage

Users took to Three’s Facebook page to rage about today’s outage.

One person from Kent said: “For the third time this week, the Three Network is down in this area.

“I have read on your website that engineers are working in the area, but an estimated time of completion would be most helpful.”

How to test your internet speed

There are loads of online tools that let you test your internet speed.

But arguably the most popular is Speedtest.net by Ookla (a US data firm), which you can find here.

You can also download the app here:

It tests your speeds in a number of ways using local servers, giving you a fairly accurate representation of your real-world download speeds.

Remember that if you’re testing on mobile, make sure you’re connected to WiFi to test the broadband speed. Otherwise, you’ll be checking your mobile speeds instead.

So are you getting the right speeds?

Check with your internet provider, log into your broadband account or take a look at your bill to find details of your package.

A simple search should tell you what speed you’re getting.