Spirit Airlines passengers awoke to bad news about flight cancellations and lengthy delays on Wednesday, but the airline said the emails were sent in error.
Travelers took to Twitter to freak out about having their flights changed by several hours with little notice.
One passenger said their flight was bumped up by six hours. Another reported an eight-hour delay for the departing flight and a five-hour delay for the return flight.
The last-minute emails left travelers wondering whether they should head to the airport or rebook on another airline so their travel plans weren’t affected.
The discount airline blamed a “system error” and is telling travelers via Twitter to disregard the email and check the airline’s website for the correct flight status. It apologized to travelers for the “inconvenience.”
At noon EST, Spirit said on Twitter that the “system error” is also causing problems with online check-in for some flights and told passengers to “please try again shortly.”
The problem is similar to what happened to Frontier Airlines passengers ahead of the busy Thanksgiving travel rush.